REFUND POLICY

Refund eligibility depends on the type of service, event organizer rules, and applicable laws. In general, ticket purchases are non-refundable unless otherwise stated at the time of purchase. Refunds may be granted in specific cases, such as event cancellation, significant event rescheduling, duplicate payments, or verified technical errors that result in incorrect charges.

If an event is cancelled by the organizer, users will typically be entitled to a full refund of the ticket price. In cases where an event is rescheduled, users may be offered the option to either retain their ticket for the new date or request a refund within a specified timeframe. Service fees or processing charges may be non-refundable unless required by law.

Refund requests must be submitted through our support channels and will be reviewed in accordance with our policies and the applicable event terms. Approved refunds will be processed within a reasonable timeframe, which may vary depending on the payment provider, typically between 5 to 14 business days. We are not responsible for delays caused by banks or third-party payment processors. Abuse of the refund system or fraudulent chargeback attempts may result in account restrictions or suspension.